Performance Management
How do we as an organization end up doing more? Do we really need every employee to do more? or do we need more people? or something else? The answer is you need effective ‘Performance Management’.
Benefits of Performance Management System :
- Increases performance
- Reduces employee attrition
- Makes attrition predictable
- Ensures appraisals become automatic
- Instates healthy competitive environment
- Creates a cordial and happy working atmosphere
- Helps avoid untoward instances
- Enables adequate employee care
Road Map to ‘Propel Performance Management’
How can we help
We follow a 4 step method to consult
Define
Here, we will define the goals we are set to achieve. This is done before we sign up. The effort is to arrive at objective, practical and profitable goals.
Evaluate
Here, we evaluate what is required to achieve the goals. This is done by interviewing people within the organisation, observing them and analyzing the available data.
Implement
In this phase the entrepreneur and the team is trained on the newly designed structure, policies and procedures and the consultant is made available to hand hold, review the implementation and fine tune wherever needed.
Design
This is the stage where we start designing the solution. Incase of performance management. It will be designing of the organisation structure, H.R. policies, Job roles etc. If the solution is training, we design the curriculum for it too.
Our solutions, while they follow a frame work, but are completely customised and tailored to suit your environment.
It gives you the benefit of both worlds – the best in class practices suited to your organisation
We have an internal performance management system for our consultants to enable superlative customer delivery on the projects that we undertake. What we promise, we absolutely deliver.
1
Organisation Structure Optimisation
A good football player needs a good coach, The job of the good coach is to monitor and analyze his performance, help him see areas of improvement and support him during that improvement.
The job of the coach is as significant as that of the performer himself. The role of the coach in an organisation is done by managers. Drawing up the organisation chart help you identify where managers must be hired and what kinds.
One way of linking compensation to performance is through effective organisation structure. Organisation structure also helps you draw salary bands for each level. By salary bands, we mean minimum and maximum salary. If a person wants to grow beyond the maximum possible at his designation, he must get ready for the next level and give himself an opportunity to get promoted.
Good organisation structures can help you take effective decisions. Good decision depends on how much information is available. In a small business decisions are mostly a central task and no body is perfect on all aspects of business.
Someone is brilliant at getting customers and someone is good at keeping customers. Decisions therefore have a taste of this brilliance. To take effective decisions, you need to have multiple view-points and these must represent all aspects of business. A good organisation structure does exactly this. The business objective can easily be broken down into smaller pieces and a leader of each piece represents the view of that piece in the decision making process.
Benefits of Organisation Structure Optimisation
Enables adequate management support
Eliminates duplication of work
Eliminates compensation related disputes
Effective performance planning and management
How can we help you?
2
Human Resource Policies
A policy is like a guideline, a set of rules that must be followed to keep the atmosphere stable and sane within the organization.
It enables smooth communication between the management and employees on matters pertaining to the code of conduct. Human resource policies is the way of life for the whole organization in the company.
We all like order and policies bring order. Sometimes however, too many policies can become suffocating and dampen creativity and too little may result in irrevocable damage. Maintaining the right balance is extremely important.
Benefits of Human Resource Policies
Sets clear expectations – Both of the employee from the employer and the other way around
Helps become compliant
Encourages good working culture
Protects the rights of the employees
Protects the interest of the entrepreneur
How can we help you?
3
Job profile creation
Employees leave organizations because they are asked to do things which they never signed up for. There also could be people who will go the extra mile and may not quit, at least not immediately, until they realise that those 1000 extra things they did were never counted or measured and they got nothing extra for it in their appraisal and to make that worst, some efforts even got questioned as poor execution. Result, demotivated employees.
From the entrepreneur’s point of you, you don’t want important jobs to be done by a non-specialist and you definitely don’t want a specialist to get involved in petty things and not do what he/she is an expert at. Needless to say that the output of someone who has experience in doing the job will be superior in quality and quicker too.
Job profiles give clarity to the employers on what they will get done; to the employees on what they have to deliver and to the recruiters on exact profiles they must source. It takes you away from the overused and misleading statement “I want someone ‘good’ to handle the business!”
Benefits of Job Profile Creation
Gives role clarity
Brings in more accountability
Becomes the basis of performance management
Facilitates recruitment of the right profile
How can we help you?
4
Recruitment process creation & interviewing skills training
To win the race of business, you need an excellent team. Getting the right people in the team is imperative and the recruitment process helps you do just that.
Recruitment is effective when you are able to get a candidate who has the right skills, the right experience and fits the company’s culture. Recruitment process involves drawing up the skills and experience required to perform a particular role. Every skill must have a minimum threshold for eg: Minimum typing speed needed. Tests are constructed to evaluate the candidate on these skills. Experience means the person has been in a similar situation before and knows how to handle it. This is tested by smartly constructed questions and cases which the interviewer can ask the candidate
Benefits of Recruitment Process
Improves candidate selection process
Calibrates all interviewers on parameters of selection
Focuses on proof instead of talks in the interview
Enables selection on the actual job requirement
Makes it easy to source the next time
How can we help you?
5
Performance Scorecards
“Talent wins games, but teamwork and intelligence win championships.” –Michael Jordan
To get your team to work together and towards the same objective, you need a system. A system that is intelligently devised to break the organization’s objectives into goals. Goals that must be achieved by all the respective departments and the people that work in it. We call this system ‘Performance Scorecards’.
No, this is not what you think! We don’t like the traditional performance management systems of self appraisal, simply because it’s more of a sales exercise where every employee is trying to sell himself on some subjective parameters and every manager is tasked to negotiate it to the best possible.
Benefits of Performance Management
Provides objective performance measurements
Helps prioritise focus areas for each profile
Objective automatic calculation of incentives & variable income
Objective automatic calculation of appraisals
How can we help you?
6
Team-bonding workshop
‘Bonding’ means coming together.
In the run towards achieving goals at work, we often forget that each person may be driven by something and therefore the priorities can be very different. The rigor with which the tasks are performed can be very different. We often see leaders talk about how the business will grow if the team does well.
Business growth is the leader’s objective. But how about the last mile employee? Is he to always understand himself the indirect benefit? – which by the way, is not even guaranteed! How will he align himself with the company’s goals? Our team-bonding workshop not only bonds the team, it also aligns them to the goal to be achieved as a group.
Benefits of the Team-bonding workshop
Improves communication within the team
Motivates each member
Promotes creativity
Develops problem-solving skills as a team
How do we offer this?
Workshop: 1 Day (6 Hours)
Who must attend
Business owner/s
All employees
Venue
Must be arranged by the clients